Four Points by Sheraton Hull/Ottawa

Pasteur from Barrie, ON CA stayed on August 20, 2004

"The weekend bar staff are pleasant and friendly, however, the lady who worked on thursday evening was rude. We are a mixed couple and she implied we were not married, and kept talking french to us even though we spoke english. The rest of your staff were courteous and helpful"

Recommends the hotel to others? Yes

Loretta from Orion, MI US stayed on July 13, 2004

"We were a group of 10. 7 of us were children. The pool hours were NEVER honored as advertised. We went to this hotel because of the accomodations that were listed. If you are going to advertise certain ammenities and the hours for those...the times should be honored. Either the person assigned to the pool was on break (which seemed to be all the time) or the pool was closed for maintenance. How often does a pool need maintenance every day and why does it take ALL of the hours that the pool is supposed to be open and not during the time that it is not supposed to be open? Very poor management. Also, the area was closed up tight for the weekend...and the restaurant at the hotel had VERY little to offer. It was called a "summer" menu. The staff was VERY nice and tried to accomodate as best they could within the limitations of what they had to work with. But, with so many kids and not knowing the area, this was a real inconvenience. I would not recommend this hotel to anyone in the future."

Recommends the hotel to others? No

Anonymous guest from Colborne, ON CA stayed on November 06, 2003

"Pool and restaurant schedules very limited -- don't expect to have a late-night swim, or have breakfast before 6:30."

Recommends the hotel to others? Yes