Ft Wilderness Campground Resort

Bart from Jacksonville, FL US stayed on August 29, 2004

"Would like to comment on the "frustrating at time" above in regards to the customer service. This is in reference to the Crockett Tavern. I entered at 9:50 on Saturday evening (they close at 10p) and was ignored by 3 different waiters. I was standing at the entrance where it says "Please wait here to be seated." I was there by myself only to order 2 milkshakes "to go." (so I didn't plan on staying well into the 10 o'clock hour sitting in the dining room.) At 10pm, I was finally asked by a very nice young brown-haired waitress (sorry, didn't get her name, but should have, because she was extremely nice to me and tried her best to convince the bartender to make the shakes) if I would be dining in or carry out. I told her I just wanted to order 2 shakes to go and the bartender very rudely said, "tell her, we're closed!!" She didn't want to tell me that, so she said, "let me try the bar upstairs" in her best efforts to accomodate me. However, she sadly returned with the same news (and I overheard the upstairs bartender yell at her with "we're closed! all of the stuff has been cleaned!" She looked at her watch and said to me, "I'm so sorry, but they are unwilling to make one. I know you were here well before the 10 o'clock hour. It is only 10:01. I wish there was something I could do." I was very disappointed to know that Disney World hires such inconsiderate people, as I have never encoutered this type of cust service, ever before. There were still dozens of patrons eating in the dining area."

Recommends the hotel to others? Yes

Paul j. from Bartlett, IL US stayed on July 18, 2004

"The trading posts could have had a little more in the food department. Being without a vehicle made getting food a problem. Need to make purple line a little more user friendly. To get to some areas you have to go to the very end of the line and transefer to the orange and yellow bus lines. This can be a hassel. All in all every thing was quite nice"

Recommends the hotel to others? Yes

John from Mullica Hill, NJ US stayed on April 19, 2004

"great multiple family deal ( sleeps four adults though a litle tight) Terrible for people with strollers - bus system requires breaking down the stroller with each ride, and it is impossible to get around without the bus system"

Recommends the hotel to others? Yes

Amy from Homer Glen, IL US stayed on March 15, 2004

"The cabin was in immaculate condition. It was also extremely quiet so that we could all get a great nice of sleep after an exhausting day at the Magic Kingdom. Transportation within the resort took longer than I expected. To get the best usage out of the cabin, I recommend it for families with small children that may be staying at WDW awhile."

Recommends the hotel to others? Yes

Lisa from Cranston, RI US stayed on November 10, 2003

"The cleaning staff went above and beyond by not only cleaning our cabin well but making the towels into animal shapes which we and our daughter enjoyed. The cabin was great...the only problem was that the door on the vanity of the bathroom fell off when we opened it. We also appreciated having the pack-n-play in the cabin with a fitted sheet. There is so much to do at the camp, we left feeling as if we still had a lot to enjoy. Thank you."

Recommends the hotel to others? Yes